Shelter Population Navigator & Case Manager offers connections to the continuum of care for the most vulnerable in the city. Working with the homeless population and shelter guests who are 18+ by providing population specific navigation and referrals:

• Focusing on individuals who are chronically homeless or at risk of homelessness with a range of acuity and needs

• Providing support for overall wellbeing including physical and mental health

• Connecting to social & community resources (i.e. financial benefits/ assistance, housing applications/referrals, medication coverage etc.)

• Assisting in recovery when needed (i.e. detox and treatment applications, medical assessments etc.)

• Diverting participants from the shelter (i.e. arranging rides home, assisting with calling to domestic violence emergency shelters, etc.)

• Diverting participants to Stabilization Unit

• Providing consultation, direction and aid in rapport building for homeless serving agencies when requested

• Working collaboratively with other homeless serving agencies to provide appropriate supports and cultural supports to shelter guests/participants

Reach out to the intake number if you have additional questions.

• Phone: 587-612-5356 Ext: 8702

• Email: chevie-lee.m@btdh.ca